Charter Oak Federal Credit Union is looking to hire an experienced Loan Servicing Specialist

Responsibilities include but are not limited to:

• Responsible for the servicing function of all loans
• Assist members with inquiries, servicing requests, or problems
• Assist with preparation of loan files involved in the sale of loans on the secondary market
• Assist with the preparation of loan documents for member business loans
• Handle credit life & disability claim payment processing and assists members with claim related issues
• Handle GAP claims for automobile loans
• Works with outside sources and vendors to facilitate the servicing of loans
• Handle the paid in full processing for all consumer, real estate and member business loans
• Process release of liens for automobile loans and all real estate loans
• Perform audits on loan files as needed
• Performs annual escrow analysis and distributes tax payments for escrow accounts
• Compute and distributes daily mortgage rates
• Perform loan file maintenance as needed
• Understand and apply local, state, and federal regulations related to loan servicing