Dutch Point Credit Union Partners with Clutch to Revolutionize Omnichannel Digital Account and Loan Origination Elevating Member Experiences, Driving Growth, and Lowering Origination Costs
Dutch Point Credit Union, a leading provider of financial services to communities throughout Connecticut, announced today the launch of their latest advancement in digital services. New and existing members can now apply for new loan and deposit products in just a few minutes— with increased automation and significantly fewer manual steps.
Dutch Point recently partnered with Clutch, a financial technology (FinTech) provider specializing in omni-channel consumer loan and deposit account opening solutions for credit unions. Together, Dutch Point and Clutch are combining innovative FinTech solutions with the member-centric service culture that Dutch Point is celebrated for, to remove delays and manual effort in the account and loan origination process. Members of the credit union can expect more personalized, faster service and response times, a more digitized and user-friendly application experience, and a seamlessly connected experience across digital and human-supported channels.
Dutch Point Credit Union, serving Connecticut communities since 1960, is embracing this next chapter in service delivery with Clutch’s advanced digital products. “At Dutch Point, our mission is to help our members and the communities we serve thrive financially. To achieve this, we need to be easy to do business with—starting with how members open accounts and loans,” said Charlyn Tanner, President and CEO of Dutch Point Credit Union. “Offering a digital onboarding experience that is both simple and efficient sets the tone for the entire relationship. We believe that making smart financial decisions should be straightforward, and our partnership with Clutch enables us to deepen and strengthen our connections with our members.”
Clutch-powered loan and account origination removes frustrating and needless effort from the origination process. Legitimate consumers are guided effortlessly through verification, account selection, and funding processes, while robust security and fraud measures ensure protection against bad actors. Nicholas Hinrichsen, CEO and Co-founder of Clutch, explains, “Safety and soundness are the cornerstones of everything we do. We pride ourselves on being innovative and delivering FinTech to help credit unions grow, elevate member experiences, and optimize for efficiency, but that has to be balanced against the inherent risks involved with digital account opening. We think we have a powerful answer for credit unions asking how they can drive growth without taking on more risk.”
Clutch’s origination platform offers solutions across the spectrum of consumer financial products. With deposit accounts, auto loans, personal loans, credit cards, and home equity, Clutch is helping credit unions originate like FinTech while serving their membership communities. “Consistently, we see the most successful credit unions do three things really well: acquiring new members, deepening relationships, and managing costs throughout the process,” said Tamanna Kottwani, Head of Product at Clutch. “Clutch’s platform is built to drive these outcomes. We are proud to partner with Dutch Point and look forward to being a part of how they help the people of Connecticut make financial progress.”
As part of the new partnership, Dutch Point plans to expand upon their digital transformation with Clutch to surface contextualized and personalized offers of credit that will help their members save money and better meet their financial needs—regardless of their channel of choice. Learn more about Dutch Point Credit Union at https://www.dutchpoint.org Learn more about Clutch at https://www.withclutch.com
About Dutch Point Credit Union
Dutch Point Credit Union, headquartered in Wethersfield, CT, was founded in 1960 by Hartford Electric Light Company employees and has grown into a community-focused institution serving over 24,000 members across Hartford, Middlesex, New Haven, and New London counties. With a history of growth and expansion, Dutch Point continues to provide reliable financial services rooted in its strong community ties. Today, with assets over $490 million, Dutch Point remains committed to helping its members achieve financial stability and success.
Contact: Shannon Dwyer, VP Brand & Digital Experience e: sdwyer@dutchpoint.org
About Clutch
Clutch is a company focused on transforming Credit Unions by providing modern digital solutions for loan and deposit account onboarding. Their platform enhances member experiences, increases loan origination, and improves operational efficiency through automation and streamlined processes. Clutch helps Credit Unions bridge the gap between traditional banking and fintech innovation, enabling them to grow portfolios and stay competitive in a rapidly evolving financial landscape.