CUNA Strategic Services

The League Services Corporation and CUNA Strategic Services work together with our alliance providers that check all the boxes: Solutions that boost bottom lines. Systems and services that solve problems. Products that bring peace of mind and enhance relationships.

The providers below are invested in the success of the credit union system. To learn more or set up an appointment with one of these providers, please contact Chris Whalen for special priority access. Plus, when you set up a no-obligation introductory call through the LSC, we’ll send you a DoorDash Gift Card!

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Constant AI
Constant AI
Igniting the Future of Loan Servicing

Constant's executives, experienced in managing billions in retail debt, grew frustrated with legacy core system constraints and manual operations. They boldly transitioned loan servicing from manual to digital self-service, reshaping the operations landscape. Constant’s mission is to empower members to self-serve online and help credit unions grow through meaningful interactions with their members.

Eltropy
Digital Communications

Eltropy enables credit unions to communicate with members over text message in a secure and TCPA-compliant way. Using Eltropy’s platform, lending, collections, sales, marketing, service, risk management, internal communications and other teams at credit unions can leverage text messaging to boost member engagement and enhance the member experience. Eltropy also integrates with IT systems, such as Symitar and Corelation, and provides member engagement insights.

Illuma Labs
Voice Authentication and Fraud Prevention

Illuma, a Credit Union Service Organization (CUSO), specializes in voice authentication software that replaces traditional knowledge-based authentication practices in call centers. Illuma provides frictionless voice authentication and fraud prevention for credit union contact centers to substantially reduce call handle times, improve member experience, and increase account security. 

interface.ai
Intelligent Virtual Assistant for Credit Unions

interface.ai is a market-leading provider of Intelligent Self-Service for credit unions. interface’s Artificial Intelligence acts as a “personal bank teller” to help members 24/7 through every step of their journey from being a prospect to achieving financial wellness.

interface.ai currently powers several credit unions across North America, has enabled millions of dollars in savings for its CU customers, and is one of the fastest-growing credit union providers, growing at over 1500% just in the last year. 

MessagePay
Payment Solutions for Modern Members

MessagePay provides a modern, streamlined payment platform for modern members. By implementing the MessagePay solution, credit unions can offer their members a simple, convenient alternative to loan payments, account funding and more. MessagePay provides access to customized payment reminders and easy, two-tap payments via the SMS service on a member’s mobile device. MessagePay also provides payments over the phone and web and supports multiple payments methods. Fast, easy, and secure payments for members wherever they may be.

Prisma Campaigns
Marketing Automation for Credit Unions

Prisma Campaigns is a marketing automation platform specifically designed to help credit unions develop deep and empathic relationships with their members through personalized marketing campaigns. It uses a connected, data-centric approach to communicate with members on all your digital channels - email, SMS, online banking and mobile app. Prisma Campaigns’ open platform integrates with your existing banking technology and is ready to grow and expand with your credit union.

Tetto 5G
Earn Income from EV Chargers and 5G Antennas

Tetto 5G connects carriers with credit union locations that can house the antennas or EV smartpoles while benefitting from non-interest income and improved technological infrastructure. Credit unions partnering with Tetto 5G receive multi-year non-interest income for the use of their location(s) for 5G antennas or EV smartpoles. 

Tracesecurity
Cybersecurity, Cloud-Based IT Support

TraceSecurity has provided over 30,000 examiner approved reports, helping credit unions of all sizes maintain compliance year after year. A CUNA Strategic Services provider since 2006, TraceSecurity helps credit unions with a range of cybersecurity services, including risk assessments, penetration testing and IT audits. With a combination of software and services, TraceSecurity can help credit unions manage their information security program and supplement it with third-party validation. 

Venminder
Vendor Management & Risk Assessments

Venminder is an innovative, customer-motivated company that is mission-driven to help solve the many challenges organizations face when managing risks from outsourcing to third parties.

Venminder provides a dedicated platform to empower effective end-to-end lifecycle management and mitigation of third-party risks. Venminder creates long-term collaborative partnerships with their customers, providing implementation assistance, product and best practices training, ongoing support, access to expertise and more.

Verafin
Financial Crimes Management Software

Verafin is the industry leader in enterprise financial crime management, providing a cloud-based, secure software platform for fraud detection and management, BSA/AML compliance and management, high-risk customer management and information sharing. More than 1,200 credit unions use Verafin to effectively fight financial crime and comply with regulations. Leveraging its unique big data intelligence, visual storytelling and collaborative investigation capabilities, Verafin reduces false positive alerts, delivers context-rich insights and streamlines BSA/AML compliance processes. Verafin has industry endorsements in 45 states, including the TBA, WBA, FBA, MBA, and CUNA Strategic Services.

ZOGO
Financial Education Built for GenZ

Zogo helps credit unions educate, engage and attract young people. Backed by behavioral science research at Duke University, its gamified financial literacy app teaches sound financial fundamentals and rewards users for learning. Their mission is to make personal finance fun, simple, and social. Founded by Gen Zers, Zogo understands what it takes to reach the younger generation.